Effective date: August 25. 2025
Who we are: Millie’s Gift, Inc. (“Millie’s Gift,” “we,” “us,” “our”)
Website: https://milliesgift.org and related subdomains (the “Site”)
Mailing address: 5513 W 11000 N, #413, Highland, UT 84003-8012
Contact: privacy@milliesgift.org • (801) 572-4049
We respect your privacy. This policy explains what we collect, how we use it, who we share it with, and the choices you have. By using the Site or giving us information, you agree to this policy.
We are not a medical provider and we do not offer medical advice. Please do not upload medical records or protected health information (PHI) through our forms.
Information we collect
1) Information you give us
- Donations: name, email, address, phone (optional), amount, frequency, tribute details, and notes you choose to include. Payment details are processed by our payment partners and are not stored on our servers.
- Applications for help (“Get Help” / “Get Millie’s Gift”): name, email, state, due date, a broad diagnosis category, and a short message. Please avoid medical records or highly sensitive details.
- Accounts (now or in the future): name, email, password, and profile details if we enable user accounts or donor dashboards.
- Story and media submissions: text, photos, audio (for example, heartbeat recordings), and video you submit, plus your permission choices (full name, initials, or pseudonym).
- Email signups and events: name, email, and preferences when you subscribe or RSVP.
- Contact forms and support: the information you send us when you ask a question.
2) Information collected automatically
- Device and usage: IP address, browser and device type, pages viewed, and referral source.
- Cookies and similar tech: to keep you logged in, remember preferences, and understand how the Site is used.
- Analytics and security: Google Analytics 4 and basic server logs; Google reCAPTCHA may run on forms to reduce spam.
3) Information from partners
- Payment processors: Stripe and PayPal share non-card details like transaction IDs and status so we can issue receipts and manage recurring gifts.
- Email providers: Mailchimp and our transactional email service (for example, Postmark or SendGrid) share delivery and engagement data.
- Referral partners and clinics: with your permission, we may receive or share limited information to coordinate support. We avoid PHI.
How we use information
- To operate the Site and provide services (process donations, send receipts, manage recurring gifts, respond to applications and messages).
- To communicate with you (program updates, impact reports, fundraising appeals). You can opt out of marketing emails at any time.
- To publish user content you submit (stories, tributes, photos, audio), consistent with your permission choices.
- To improve and secure the Site (analytics, troubleshooting, fraud prevention).
- To comply with laws (tax reporting, recordkeeping, and regulatory requirements).
User content and story submissions
When you submit text, photos, audio, or video:
- You give us permission to use the content for mission-related purposes (website, email, social, reports).
- You can choose how we identify you (full name, initials, or pseudonym).
- You can withdraw permission for future use by emailing privacy@milliesgift.org. We will stop using your content going forward and remove it from our channels where feasible. Copies already shared, archived, indexed by search engines, or used in printed materials may persist.
- If your content includes other people, please be sure you have their consent. For minors, a parent or legal guardian must provide consent.
Donor privacy
We do not sell or trade donor information. We use your details to process gifts, send receipts, acknowledge contributions, and share updates you choose to receive. You may give anonymously. See our separate Donor Privacy Policy for more detail.
Cookies and tracking
We use cookies to operate the Site, keep you logged in, remember preferences, and measure performance. A cookie banner or settings tool may allow you to manage non-essential cookies. Google reCAPTCHA may analyze traffic to stop spam; its use is subject to Google’s Privacy Policy and Terms.
Payment processing
We use Stripe and PayPal to process payments. Your card or bank details go directly to these processors and are not stored on our servers. For Apple Pay and Google Pay we verify our domain with the processor. For recurring gifts, the processor stores a token so we can process future donations securely.
When we share information
We share information only as needed to run our programs and the Site:
- Service providers under contract, such as payment processors, email services, web hosts, developers, analytics, and compliance tools.
- Referral partners and clinics with your permission, to coordinate support.
- Legal and safety if required by law or to protect our rights or users.
- Mergers or restructuring if our organization undergoes a significant change.
We do not sell or rent your personal information.
Data retention
- Donations and finance records: kept at least 7 years for tax and audit.
- Applications and contact forms: kept only as long as needed to respond and coordinate support, then minimized or deleted.
- Story submissions: kept until you request removal, or as required for recordkeeping.
- Accounts: kept while the account is active. If you close an account, we keep limited records as required by law.
Your choices and rights
- Access and correction: you can request a copy of your information and ask us to correct it.
- Deletion: you can ask us to delete information we do not need to keep by law.
- Marketing opt-out: unsubscribe links are in every email, or contact us.
- Story permissions: you can withdraw permission for future use of your content at any time.
Residents of certain U.S. states may have additional privacy rights. To exercise any rights, email privacy@milliesgift.org or write to our mailing address. We will respond within a reasonable time.
Security
We use administrative, technical, and physical safeguards to protect information. No method of transmission or storage is perfectly secure. Please use caution and do not send medical records, Social Security numbers, or other highly sensitive data through our forms or email.
Children’s privacy
Our Site is for adults. We do not knowingly collect personal information from children under 13. Parents or legal guardians may submit stories or content about their children and must provide consent for any minor’s information or images.
International visitors
We are based in the United States. If you access the Site from outside the U.S., you understand that your information will be processed and stored in the U.S., where laws may differ from those in your country.
Third-party links
Our Site may link to other websites. We are not responsible for the privacy practices of those sites. Review their policies before providing information.
Changes to this policy
We may update this policy from time to time. If we make material changes, we will post a notice on the Site and update the “Effective date” above.
How to contact us
Questions or requests about this policy or your information:
privacy@milliesgift.org • (801) 572-4049
Millie’s Gift, Inc., 5513 W 11000 N, #413, Highland, UT 84003-8012